London. Birmingham. Manchester. Glasgow. Newcastle. These and other cities are familiar to companies looking to extend their products, services, or brands into the UK. The truth is that UK customers don’t want to have to dial an international phone number to do business with a new company. So how do international businesses grab this valuable share of the UK market? The answer is simple: a UK phone number. Once a business purchases and activates a UK phone number, it can use virtual call forwarding to connect calls to any phone or call center worldwide. This approach makes sense if a company needs to centralize a call center in a single location or if it doesn’t want to have to open a brick and mortar office in another country.
As long as a business has the customer front of mind, it can be time and cost effective to integrate a UK local or toll free number into its current operation. For example, if a company is in India, it may want to forward its UK phone number to an India virtual phone number: mobile phone, home office, or call center. It’s also important for businesses to provide the proper customer service for new customers that are generated by a UK phone number. They may want to ensure that someone on staff knows the country and can speak the local dialect. Little things matter and can mean the difference in making a sale or retaining a UK customer.
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